customer complaint

A ball of ice/frost forms near the front of the freezer ceiling. CUSTOMER COMPLAINT: The ice ball is caused by a combination of moisture leaking into the ...
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THIS SERVICE POINTER APPLIES TO THE FOLLOWING BRANDS:

3

3

R8178288 November 2002

WHIRLPOOL & KIT CHENAID KITCHENAID SIDE -BY -DEPTH SIDE-BY -BY--SIDE COUNTER COUNTER-DEPTH REFRIGERA TORS REFRIGERAT Models: GC5SHGXK*, GC5THGXK*, GC5SHGXL*, GC5THGXL*, KSBP25FK*, KSBS25FK* & KSCS25FK*

ICE & FROST BALL ON FREEZER CEILING

CUSTOMER COMPLAINT: A ball of ice/frost forms near the front of the freezer ceiling.

CAUSE: The ice ball is caused by a combination of moisture leaking into the refrigerator and low evaporator fan speed.

CORRECTION: Order and install service kit #4389211. Follow all the instructions completely to seal air leaks. The original control board operated the evaporator fan motor at 20003000 rpm. The service kit includes a new control board that will operate the evaporator fan motor at 2900-3000 rpm.

BOLETIN DE SERVICIO

PARA APLICACION INMEDIATA EN SU DEPARTAMENTO DE SERVICIO ESTE BOLETIN DE SERVICIO SE APLICA A LAS SIGUIENTES MARCAS